You will get an email with their biography/contact information and will also be able to see them in your student portal at my.wgu.edu. Schedule a call with them asap! Depending on the mentor and your situation you'll need to have 1-3 calls with them before you're be able to start your classes.
I can’t access the student portal Every few days I try to login my student portal and complete my module I have problems for the whole day. It keeps taking me to the enrollment portal no matter what I do and I just want to get to my student portal and complete my work. I’m wondering if anyone has that problem too?
After you had updated your bookmark, try out getting to the student portal again. If the issue still continues, doing some browser troubleshooting should resolve the problem.
Still unable to access student portal after trying recommended fixes Help! I just started my program (Software Engineering) April 1. I was able to access my portal just fine on the very first day. But ever since then, I haven't been able to take my pre-assessment, access the course material, or view updates from my course instructor.
Enrollment portal not working, student portal saying I’m not a student. All my info seems to be gone. I recently got admitted and was planning to start at WGU in August. As far as I know, all my ducks were in a row for the enrollment process.
There are resources available from WGU for how to complete this process, but when you try to access the Guide below, you need to log in with "[email protected] " (This was just confirmed to me through IT support).
