A well-written procedure documenting the complaint management process, including the creation of a complaint form, is required by the QSR. By Bob Mehta I have always experienced great difficulty in ...

As part of the FDA’s new Human Foods Program reorganization, which went into effect Oct. 1, the agency has announced a streamlined approach for processing consumer complaints. The process includes ...

The Government Accountability Office has critiqued the Federal Motor Carrier Safety Administration for the use of ambiguous terms and processes used when filing and following up on motor carrier ...

The Informal Complaint Resolution Process is designed to empower the parties to an Informal Complaint to reach a mutually satisfactory agreement. FILING AN INFORMAL COMPLAINT & INITIAL ASSESSMENT To ...

The Smithsonian Institution is committed to ensuring that employees, applicants for employment, former employee, and affiliated staff (e.g. interns, research associates, fellows and volunteers) are ...