According to a survey, removing disputes from the payments ecosystem has “become the number one concern for sellers, with a tertiary concern of first-party-misuse1.” As noted in an update from Verifi, ...
Chargebacks erode margins, increase processor scrutiny, and introduce friction. Learn about chargeback management best ...
As the COVID-19 pandemic winds on into its third year, waves of new virus variants continue to “wreak havoc with supply chains,” according to an update from Verifi. Firms responsible for taking goods ...
In its latest generative artificial intelligence push, Salesforce Inc. said today it’s introducing new features for banks that will help them deal with transaction disputes much more rapidly. The new ...
Fraud and disputed transactions are banks’ toughest loyalty test, says Steve Durney, VP Partnerships & Alliances at Quavo, ...
Chargebacks are becoming an increasing challenge for retailers and financial institutions as digital transactions grow in popularity. But what exactly is a chargeback? A chargeback is a process that ...
The digitisation of commerce has escalated the need for card-not-present (CNP) businesses to bring proactive customer communication to the fore. From digital receipts to high-tech AI chatbots, sellers ...
Found a billing error on your credit card statement? You have 60 days to dispute it. Here's how to do it and what to expect. Many or all of the products on this page ...
Merchants and sellers have considered disputes as part of doing business ever since chargebacks first came into being. Chargebacks, however, are no small inconvenience, and they can cost businesses an ...
Gabriela Walsh is a Certified Educator in Personal Finance® and a personal finance editor at Red Ventures. Her previous work experience includes various editorial positions at FinanceBuzz. She ...
Ariel Chen is the CEO and Co-Founder of Chargeflow. He brings with him over a decade of eCommerce and Payments Experience. As we transition beyond the holiday season, merchants' attention turns to the ...