Southwest Airlines is making huge changes to its business model next year, starting with a brand-new boarding process rolling out in late January. Now, we have a better idea of what that boarding ...

Flight attendants are aware of a passenger's status and any special requests or issues relating to mobility. Off-duty pilots, ...

American Airlines continues to tweak its boarding process with a goal of making getting on the plane more efficient – and less likely for passengers to have to gate check their carry-on bags. Starting ...

Flight Attendants have many responsibilities when working onboard an airplane, but this somewhat overlooked duty is actually ...

American Airlines believes that starting boarding five minutes earlier will relieve congestion around the gate and on the aerobridge and make the process more efficient than it is today. Starting May ...

The field of aircraft boarding and ground operations optimisation has witnessed significant advancements in recent years. Researchers have developed innovative strategies that not only reduce the time ...