Empathy has become a baseline expectation of modern leadership, but practiced without judgment it can backfire, leaving ...

"Seek out mentors that have held various leadership positions in your firm who can help you better understand the nuances and responsibilities of the practice leader role that are specific to your ...

Service line and practice offering leaders stand at the point where a firm's overall strategy meets the delivery of its actual services, and they have a unique role and set of responsibilities, says ...

"Leadership is about service, not title. Approach it with curiosity, empathy, and a solutions-oriented mindset. Those qualities, combined with strong technical expertise, prepare you to step into a ...

Effective leadership is a learned discipline, not an innate personality trait like charisma, which can often mask a lack of competence. Disciplined reflection, involving analyzing decisions and ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. While my expertise is in customer service and CX, I was ...

CHICAGO--(BUSINESS WIRE)--Grant Thornton, one of America’s largest brands of professionals providing end-to-end audit, assurance, tax and advisory services, has appointed Greg Davis to lead the firm’s ...

Please provide your email address to receive an email when new articles are posted on . Leadership structure is the backbone of your practice and drives effective functioning of the company. In your ...

If I had to pick the most impactful manager I’ve ever had, across my entire career, it wouldn’t be someone from Big Tech, an administrator from the ivory tower with a PhD, or a corporate titan. It ...

KANSAS CITY, Mo., May 22, 2025 /PRNewswire/ -- Lockton, the world's largest privately held insurance brokerage, is pleased to announce the appointment of a new national practice leader to help drive ...

NEW YORK, July 2, 2024 /PRNewswire/ -- Kyndryl (NYSE: KD), the world's largest IT infrastructure services provider, today announced the appointment of a new Chief Information Officer (CIO) and ...