The impact of retail returns on profitability continues to pose a challenge for retailers. In 2024 alone, consumers returned $685 billion worth of products —13.21% of total retail sales—with $103 ...

Abstract: Generative AI-Powered Retail Store Workforce Management explores how generative AI reshapes workforce management in retail by enhancing core functions such as customer service, inventory ...

Inventory shrinkage is a costly issue that enterprises face, leading to billions of dollars in losses annually. While theft often comes to mind first, the reality is that shrinkage can occur at ...

This spring, American Eagle Outfitters announced a $75 million inventory write-down and withdrew its fiscal guidance for 2025, citing macroeconomic uncertainty and operational challenges. The retail ...