StubHub makes a rare exception to its “all sales final” policy, promising a fan a $2,561 refund after a family emergency forces her to miss a concert. The company later revokes the offer, blaming a ...
A settlement has been reached in Los Angeles between the State of California and leading ticket reseller StubHub after a California Department of Justice investigation found the San Francisco-based ...
A customer buys tickets for a 1 p.m. show on StubHub, but the tickets that arrive are for the 7:30 p.m. performance. StubHub denies her refund, inventing an absurd rule that she should have called ...
In a pivotal move, StubHub has agreed to a $20 million settlement with the State of California, marking the end of a legal saga that began with the chaos of the COVID-19 pandemic. This settlement, ...
Q: I recently bought tickets for a Nikki Glaser show through StubHub. When the event was rescheduled, I received an offer for a refund from the ticket promoter, which I accepted. I never got the money ...
Q: I recently bought tickets through StubHub for a j-hope concert, but a family emergency prevented me from attending. I immediately contacted StubHub and was assured by phone and email that I’d ...
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