Key Performance Indicators (KPIs) are the critical, quantifiable measures of progress toward a desired result. They help organizations determine if their efforts are making an impact, allocate …

The Performance Measure Data Definition Table is used to document the essential information comprising every performance measure on a scorecard. This is a critical step for transitioning …

Key Performance Indicators (KPIs) are the critical (key) indicators of progress toward an intended result. They help you understand if you are achieving your goals.

Performance analysis transforms data into knowledge and understanding. Effective analysis helps people make better decisions that will drive improved strategic outcomes. This step focuses on …

Meaningful and strong KPIs provide insight into whether strategies are working, whether programs, projects and services are on schedule, on budget, and delivered effectively. KPIs …

Former U.S. President, Dwight D. Eisenhower stated it like this“…the very definition of “emergency’ is that it is unexpected, therefore it is not going to happen the way you are planning.”

KPIs are not about a dashboard. KPIs are about articulating what you are trying to accomplish and then monitoring your progress towards those goals. A dashboard is the supporting tool …

We have been certifying professionals through our association with the George Washington University Center for Excellence in Public Leadership since 2006, and have been training …

As part of the KPI Basics series of content we are developing as part of the launch of the KPI.org website, I thought I would introduce the different types of key performance indicators (KPIs).

But I’ve found that if you can master these three basic data definition steps, you’ll be a long way towards consensus about exactly what you are counting and why. For more information about …