Alternatively, the user can path over to the location where the log files were written to and grab the *.txt and *.bny file and manually attach them in an email to …

Intergraph Smart Cloud users, with proper permission granted, can access Smart Community via the Support icon ( ) in the Cloud Portal. If a current Smart Cloud Portal session does not exist, …

Q: What do I need to do to receive a license? A: You need to generate a Machine ID that you need to submit to Intergraph. The utility is named “SPLMGenMachineID.exe” and is included …

With the growing interest of Hexagon ALI Customers reviewing their on-premise infrastructure and evaluating Amazon Web Services (AWS) and/or Microsoft Azure as their cloud infrastructure …

Intergraph® SmartPlant License Manager allows you to accurately track how many users are concurrently accessing plant design software. It also helps you comply with your Software …

For use of Documentation or Other Documentation where end user does not receive a SLA or does not have a valid license agreement with Intergraph, Intergraph grants the Licensee a …

Desktop for SmartPlant® Markup Plus or with other Intergraph information management products, contact Intergraph Customer Support (http://support.intergraph.com).

Intergraph will provide a key within 48 hours of receipt of your request (via mail or phone). Please ensure that the date you request is the actual date that you will install the key, making sure …

o Any customer requests for Intergraph Smart Licensing (ISL) must be forwarded to the PPM License Service Team ([email protected]).Customer should provide their …

To view this matrix, browse to the following Web address, and type your Intergraph Smart Support user name and password: https://smartsupport.intergraph.com. Click View Downloads at the …